Sales Operations Analyst

Location: Morrisville, NC

Department: Sales

Type: Full Time

Min. Experience: Mid Level

inMotionNow is a leading provider of workflow solutions, facilitating efficiency and productivity from project kickoff to final approval. Our flagship SaaS product, inMotion, is an enterprise workflow automation suite for marketing and creative teams. Over the past 15+ years, we've partnered with leading companies (Walt Disney, Oakley, Pandora, AMC Television, Nationwide, Michael Kors, Staples, DuPont and many more) to manage and track their creative assets in a centralized, online environment.

This is a terrific opportunity to join a company with product-market fit and tremendous growth potential! As our Sales Operations Analyst, you will use your skills to lead and orchestrate support for our high-growth organization. To be successful in this role, you must be a motivated self-starter, highly collaborative, foster trust within the sales team, and help us achieve results.

What Will You Do? :

  • Provide operational support for the Sales and Account Development initiatives to help execute a strategy for long-term and sustainable growth
  • Develop key insights based on data and lead funnel analysis to provide recommendations on lead acquisition and prioritization to support sales efforts and strategies
  • CRM & Service Products Administration: manage database systems and solutions, building and maintaining custom fields, objects, reports, dashboards and workflows (product types include: prospecting and database mining, sales efficiency, dialers, gamification, demand management, call recording, etc.)
  • Generate monthly management and operational reports, including revenue forecasting, support activity and trends, and more
  • Identify needs, requirements, and new products for areas of efficiency and automation, especially for CRM & Service Cloud products automation, training schedule/documents and implementation
  • Procure new systems to help drive productivity and customer acquisition for sales team
  • Engage in a combination of online research for the purpose of gathering information to build a pipeline that supports achievement of our sales goals

What Do We Look For? :

  • Creative, smart, motivated, proactive, organized, and goal-oriented team players
  • At least 2 years of experience in a sales operations or similar role with a proven track record in helping organizations scale; preferably SaaS-based solutions
  • Strong expertise in CRM & Service Cloud products (Salesforce.com) as an administrator with a passion for organization and strong attention to detail
  • Excellent data management and analytical abilities along with strong MS Excel spreadsheet experience
  • Strong oral, written, and interpersonal communication skills with a focus on building trusted relationships with internal and external stakeholders
  • Individuals who thrive in a fast-paced, results-oriented environment and demonstrate the ability to meet deadlines
  • Bachelor’s Degree preferred

What We Offer:

  • Leadership Development, Coaching & Mentoring: we provide our Enterprise Sales Executives with leadership development and support, in addition to the training needed to continuing honing your skillset
  • Room to Grow: as you develop your skills at inMotionnow, you will have numerous opportunities to rise within our organization
  • Great Work Environment: we work hard, but make sure we enjoy doing it; we truly believe our employees are our greatest asset!
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